Measuring Service Culture: How to Measure What Matters

Presented Tuesday, July 17, 2018

2:00 - 2:40 p.m. Eastern Standard Time

Presenters:  Mary Esser, VP, and Tom Larkin, CEO & Pres.; Communico Ltd.
Special Guest:  Bruce Belfiore, CEO of Benchmark Portal                                
 

 

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Before and After
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